Category : Difficult Employees

“She handled a difficult employee/coworker without feeling stressed at all!…” Before… Jill was the manager of a hair salon and spa who was worrying for weeks about how to confront an employee regarding some inappropriate behavior at work. She didn’t quite know how to bring up the issue and was concerned that the person might get upset or even quit. […]


During a one-year online survey on this website visitors were asked to describe the difficult people and behaviors they were dealing with… Of the sample of 493 people who were dealing with difficult employees, the most common difficult behaviors were identified as uncooperativeness, negativity, manipulative behavior and backstabbing. Together these 4 behaviors accounted for over […]


Do you experience anxiety, frustration or stress when communicating with people in the workplace or at home? Do you wish that you could be more assertive and confident when dealing with people, especially difficult people? Perhaps you are in a relationship with a narcissist or a controller or someone who has an anger or dependency problem. Perhaps […]


Difficult People Case Examples

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Here are just a few examples of rapid positive change with the Wellspring Method… “This method helped me to put the demands of work into perspective. People have known that I’ve been stressed about the pressures and expectations of my job for awhile now, but the program helped me learn to take things much less personally. It […]


Question From a Reader… “How do you deal with staff who are constantly “starting fires”? Nothing is ever fair, etc.” My Response… You should first target the exact behavior that the person is doing when they “start fires”. Are they complaining to other staff members about issues and stirring up resentment? Are they being abrasive […]


What makes a person “difficult” to deal with? Sure, they may have attitudes or behaviours that are frustrating, but the really difficult part is handling your triggered emotions – your anxiety, your stress, your anger, etc. If you can handle the emotional triggers you can truly clear the way to your personal success. Take Jill’s […]


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