Dealing with difficult people may seem like the LAST thing you’d ever want to do in your life …and yet, it doesn’t have to be that way.
It IS possible to create a positive change in your relationship with someone, even though the difficult person is behaving in some socially inappropriate way – harassing, bullying, [...]
Continue Reading →Question From a Reader…
“How do you deal with staff who are constantly “starting fires”? Nothing is ever fair, etc.”
My Response…
You should first target the exact behavior that the person is doing when they “start fires”. Are they complaining to other staff members about issues and stirring up resentment? Are they being abrasive [...]
Continue Reading →Question From a Reader…
“I have a boss that has pretty much has been down my throat for just about everything! I have worked there for 4 months now, for example, she had given us a Christmas eating out and I had gotten there early with my husband and we waited and nobody showed up [...]
Continue Reading →What makes a person “difficult” to deal with? Sure, they may have attitudes or behaviours that are frustrating, but the really difficult part is handling your triggered emotions – your anxiety, your stress, your anger, etc.
If you can handle the emotional triggers you can truly clear the way to your personal success.
Take Jill’s [...]
Continue Reading →A Moving Story About a Resentful Father and His Step-Daughter
“I bought your book less than two weeks ago and am having a great respectful relationship with my wife’s daughter who was 15 when we first married. We went thru some tough years then became friends but after a bad marriage of her own which [...]
Continue Reading →Question From A Reader…
“I am a 40 year old male who over the past 2 years has been bullied by an ex-boyfriend of a girl I used to date years ago. Somehow he thought that I had something to do with their breakup… not true.
“Since then he has verbally threatened me… he had [...]
Continue Reading →Question From a Reader…
“I have recently become a cleaning superviser in a shopping centre and I have 11 cleaners to supervise. My problem is the operations manager on site. Although my area manager knows of the problems we have with him she still seems to side with him. After one of my cleaners being [...]
Continue Reading →Question From a Reader…
“I work with a person who is very abrasive and refuses to return telephone calls and emails. My job is providing technical support to an area of which they manage. With no feedback and interaction my job becomes very difficult. How would you propose handling this type of personality?”
My Response… [...]
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Secrets Of Success For Dealing With People
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