Discover
How to Deal with Difficult People Effectively - Useful Strategies for
Dealing with Difficult People at Work or Home...
How
To Be Calm, Strong
And Confident When Dealing
With Difficult People …And
Create
Results You Want!
Not Knowing the Following Information Before Dealing
with
Difficult People or
Relationships Will Leave You Unhappy and
Frustrated with NO ONE Listening to What YOU Want.
Monday
10:30am
From:
Dr Mark Lauderdale
Do
you experience anger, anxiety or stress because
of a difficult person in the workplace or at home?
Dr Mark
on the Radio |
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|
Are you
feeling frustrated by difficult behaviors
such as...
•
Lack of cooperation,
poor teamwork, complaints or conflict?
•
Bullying,
harassment or verbal abuse?
•
Rejection, backstabbing, gossip or office
politics?
• Lack
of communication, controlling or disrespectfulness?
Would you
like to be able to influence people and
gain their cooperation and support?
...Then read this
article and take the 'Difficult People Quiz' at the end!
There
are many types of difficult people, but there's one
thing they ALL have in common...
They're
really good at PUSHING OUR BUTTONS!
Difficult
people throw us off our game... they trigger our sensitive
spots, cause us to freeze up or feel powerless
and generally throw a wrench into the works of
forward progress.
Our
own frustration and stress can cause us to become ineffective
or even make things worse - we get
angry, complain, stew or stress about the situation,
lose sleep, try to avoid the person or become
embroiled in conflict.
The
sad truth is that most people either give up trying
and just "put up with it"
or they end up leaving.
This
translates into unhappiness, sick days, job dissatisfaction
and poor
performance... or having to find new jobs, new organizations and new
relationships.
But What If You Could Change
Your Difficult Situation Overnight?
 |
Difficult
Coworkers
What
if you could learn how to handle
gossip, lying and backstabbing effectively, or discover how
to respond to controlling, disrespectful or abusive
coworkers, or how to deal with favoritism, laziness or lack
of support. Also, what if you knew what to do when you felt
like getting even.
|
|
Difficult
Employees
What
if you could learn how to confront
employees on their behavior or deliver negative performance evaluations
with positive results. What if you could deal
effectively with lack of motivation, lack of
cooperation, complaining, sabotaging and overwhelmed or defensive
behavior. What if you could manage office
politics and communicate successfully.
|
|
Difficult
Bosses
You
can discover how to handle
intimidating, bullying, verbally abusive and aggressive bosses. Learn
what to do about bosses who are controlling, demanding,
critical or unfair.
|
|
Difficult
Customers
You
can learn how to handle
complaints effectively and manage
angry or hostile customers and clients successfully.
|
|
Difficult
Family Members
You
could discover the most effective
strategies for dealing with difficult
husbands/wives, mothers/fathers, in-laws and other family members. Deal
successfully with negative, complaining, critical and
controlling behavior, rudeness and verbal abuse as well as people who
shut down and won’t communicate.
|
|
Other
Difficult People
You
can learn what to do about
neighbors, committee members, church members, coaches and parents who
are controlling, rude, uncooperative or difficult to deal with.
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Dealing with difficult people can seem like
the LAST thing you’d ever want to do in your life and yet, it
doesn’t have to be that way...
Who
Am I, and Why Am I
the
Ideal Person to Help You
Solve Your Problem?
|
My name is Dr
Mark Lauderdale. I'm a psychiatrist and personal effectiveness coach.
I've been helping others deal with difficult
people and challenging situations for over 30 years.
Throughout my career I've continued to look for
ways of genuinely helping people
rapidly and effectively create positive change.
I realized that there had
to be a better way of helping people like you deal with those
difficult people who
are so good at “PUSHING YOUR BUTTONS”.
So I went on
a personal mission to discover what truly works...
|
Mark
Lauderdale MD FRCPC
Your
Difficult People Coach
|
I
read about the “rules” for dealing with difficult
people, but found them to be impossible to recall
in the heat of a difficult interaction.
Categorizing
people into certain difficult people "types" wasn’t helpful
either,
because no one ever seemed to fit perfectly into a single
group. And often the advice was just too general
to be very useful for specific situations.
Then,
I decided to see what would happen if I blended together as
many personal empowerment methods and
success
strategies as possible into a
structured step-by-step process for dealing with difficult
people.
The
result was... The Wellspring Method,
which produced some remarkably effective results that I'll describe
further in a minute.
This
isn't a method that I just use occasionally.
I
have now used this solution-generating
confidence-building
system in my office EVERY DAY for several years
with outstanding results!
For
example, not long ago I helped a man become more
persuasive with his defensive coworkers in policy
meetings. He commented, “Your method helped me get
the emotions out of the way so I could solve the real problem”.
His
ideas started being heard and he even received
compliments from his coworkers and boss.
I’ve
helped women successfully cope with controlling husbands and
ex-husbands, bosses dealing with unmotivated or
uncooperative employees, employees dealing with intimidating,
critical or verbally abusive bosses and people dealing
with annoying or disrespectful coworkers, angry
neighbors, difficult committee members, lawyers and
insurance representatives...
Because
the Wellspring Method has been so effective in
helping clients in my practice consistently deal
with difficult people for several years now...
And
because I know there are a LOT of people like you
who would benefit from learning the exact step-by-step
formula for dealing with difficult people and generating rapid
positive results...
I
decided that it was time to make this solution available to everyone.
Read These Stories Of
People Who Have
Already Improved
Their Relationships With
Difficult People Using My Methods
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"She
handled a difficult employee/coworker without feeling stressed at
all!..."
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| |
Before... Jill was the manager of a hair salon and spa who
was worrying for weeks about how to confront
an employee regarding some inappropriate behavior at
work. She didn't quite know how to bring up the issue and was concerned
that the person might get upset or even quit.
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After using my strategies... Jill
remarked, “Using this method really helped me work through
the problem without any stress. I feel strong and
confident!” and she went on to easily obtain
her employee's agreement to make a change she wanted - during casual
conversation at lunch! A big confrontation never
even took place.
-
Jill Neil
Victoria,
BC
|
| |
Helpful
Tip… Jill used my mental rehearsal technique
to
transform her anxiety and fear into calmness and confidence. This
emotional
state allowed her to address her employee’s behavior easily
and comfortably. |
| |
| "She
gained the cooperation of her family while feeling
peaceful and calm inside..." |
| |
Before...
“I'm a mother
with a teenaged son and a husband and I had some problems with their lack
of cooperation around the house. This brought up a lot of
anger because of the apparent disrespect from them. I
felt frustrated and I would lash out at my family with a
lot of verbal anger.”
After using my strategies...
“Your methods worked wonderfully in that I could deal with my
son in different ways, see the situation in different ways, and I could
also feel the peace and calm inside of me instead
of the anger and frustration that I had previously
experienced.”
-
Shirley Hanson
Saanich, BC
Helpful
Tip… Without relying on anger to get her point
across, Shirley was able to calmly, yet assertively, make lack
of cooperation become less desirable
than regularly helping out around the house.
|
|
"He
was able to feel strong and confident during a pre-trial conference ...and
it made a difference of $100,000!"
|
| |
Before... “My
oldest daughter suffered a head injury in a motor vehicle accident, and
I had been fighting with the insurance company for
about six years. Each time I had to deal with her issues in relation to
counseling, education, learning difficulties or the legal settlement, I
found it difficult to move ahead in a proactive
way.”
After using my strategies...
“During the 'pre-trial conference', I was able to clearly
state the needs of this case, and put the arrogant insurance company
representative in his place, where it was clear he was not
going to bully or abuse us during the process.
Ultimately, this made a difference in the amount of money they offered,
actually about a $100,000 difference.
This a great tool Dr. Mark!”
-
Tom Rankin
Duncan, BC
Helpful
Tip… By using my strategies to become crystal
clear about his
desired outcome and then visualizing his plan,
Tom was able to stay focused on achieving his goal and not be thrown
off by the controlling tactics of the insurance rep.
|
Now, how
long do you think it took these people to
learn how to create these dramatic changes?
ABOUT
ONE HOUR!
I'm
not joking.
In
fact, the first one is even recorded on video.
Here are some more examples
of
rapid positive change...
“This method helped me to put the demands of work into
perspective. People have known that I’ve been stressed about
the pressures and expectations of my job for awhile now, but the
program helped me learn to take things much less
personally. It worked a lot better than I thought it
would in the beginning and I was really impressed that my issue could
be resolved so quickly! It’s
like issues that are stressing you just become non-issues, so you can
get on with enjoying life.”
- Ron Betuba
Customer Care Representative
Helpful
Tip… Ron felt “stressed”
at work and not sure what to do about it. By simply targeting
the specific behaviors in his coworkers and supervisor
that were triggering him, he was able to understand the source of his
stress and then clear up the issues one by one.
|
“I
was experiencing a problem dealing with conflict both at home and at
work. After using the Wellspring Method I am very pleased with the
results. I found it to be tremendously helpful and
encouraging, strongly recommending it for anyone.”
- Charles
Dunwood
Teaching Assistant for Special Needs Students
Helpful Tip…
Charles discovered that learning not to
be afraid
of conflict or anger caused other people to simply stop using this
tactic on him to
get their way.
"My
ex-husband was a negative disapproving person. I used to think
'I’m a loser', but the Wellspring Method has given me the confidence
to believe in myself. I can now feel good and enjoy life
as I become healthy and financially free. This is THANKS to your
program and knowing there are people in this great world of ours, like
yourself, who can really make a difference
in other peoples' lives."
- Betty Gilford
Financial Representative
Helpful
Tip… Betty’s bullying ex-husband was
good at making her feel small and unimportant. She learned how to tap
into her wellspring of strength and confidence to stand
up for the consideration and respect she deserved.
|
Because I
wanted to help more people than just those who walk through
the door of my office, the idea hit me that I could put my entire
system online and make it available to EVERYONE!
That's
exactly why I created...
The 'Secrets of Dealing with
Difficult People' eBook!
Remember,
this isn’t just a collection of tips and advice.
It’s a step-by-step formula, a tried
and tested system, that you can use to
solve all sorts of relationship dilemmas.
 |
|
“Here
Are Some Of The Secrets You'll
Learn Inside My Informative eBook”...
Because this "Recipe
for Interpersonal Success" has been so successful with
the clients in my office, I decided to reveal to the general public, to
people like you...
...although
therapists,
counselors,
coaches
and human resource departments will find
it extremely valuable, too...
...the
exact step-by-step process to rapidly tap
into your hidden resources and powerfully create RESULTS
YOU WANT
with people!
|
Learn
How to Handle Conflict, Complaints, Verbal Abuse and Noncollaboration
|
| If you're struggling with the
stress and anxiety of dealing with verbal abuse and conflicts, I'll
show you how to remain centered and gain
the cooperation you need.
You'll
learn...
|
| |
• |
The
3 paths you can take when you are confronted by someone's
difficult behavior (and one of them always leads to failure) - p.89 |
| |
• |
How to avoid the trap of "taking things
personally" - p.98 |
| |
• |
The right way to respond to someone who is
being disrespectful towards you that
ensures that they "change their tune" - p.123 |
| |
• |
How to
gain the cooperation of "defensive people"
who distrust you and your intentions - p.120 |
| |
• |
How to handle laziness,
incompetence or inconsistent work habits without
nagging, complaining or criticizing - and get better results - p.147 |
| |
• |
How to get other people to listen to what
YOU want and to make people INTERESTED in what you have to say (the
best part is that it's so easy and requires NO special skill) - p.111 |
| |
• |
The safest way to AVOID dealing with a
difficult person - p.103 |
| |
• |
How managers, supervisors and bosses can
deal compassionately, yet effectively, with temper
meltdowns in their subordinates - p.165 |
| |
• |
The management strategy that transforms your
employee's lack of motivation into
unwavering enthusiasm (and builds your self-esteem as well) - p.137 |
| |
• |
What to do with angry
complaining people
that softens them like butter on a warm plate -
p.119 |
| |
• |
The 4 interpersonal LANDMINES that undo the
cooperation that you achieve (and how to avoid them) - p.148 |
| |
• |
The deadly mistake that too many people make
when trying to correct someone's behavior that all
but guarantees lack of cooperation (If you only did one thing in this
book, avoiding this would greatly improve your
ability to deal with difficult people) - p.93 |
| |
• |
How to deal with someone who is resisting
change and get them looking forward to things instead -
p.163 |
|
There's
NO situation you won't be prepared to handle with ease -- and without
anxiety -- once you've reviewed this section!
|
Discover
How to Deal with Bullying, Harassment, Gossip, Office Politics and
Controlling People
|
|
If
bullying and harassment is getting you down, causing you to fret and
fume, you'll want to know that I cover the top ways to neutralize
negative behavior and effectively turn
the tables in these difficult situations.
You'll
discover:
|
| |
• |
How to address bullying or
intimidation in the workplace confidently and clearly,
but without a big confrontation - p.149 |
| |
• |
A strategy for dealing with controlling
behavior that puts YOU in the driver's seat - p.145 |
| |
• |
How to deal with "drama
queens" and emotionally sensitive people without hurting
their feelings, and yet produce positive change - p.141 |
| |
• |
An easy, but powerful, tactic for handling telephone
harassment - p.148 |
| |
• |
A technique for dealing with harassment
or backstabbing that subtly, but effectively, turns the
tables - p.140 |
| |
• |
You know that "irritated" feeling you get
when someone is harassing, bullying, lying,
etc.? Here's the thing that inexperienced people do that signals that
they can be controlled - p.81 |
| |
• |
3 powerful ways of influencing
behavior such as complaining, gossiping, bullying and
backstabbing that make the difficult person APPRECIATE you - p.117 |
| |
• |
A strategy for dealing with gossipers
that does not require confrontation and, therefore, does not result in
denial of responsibility - p.138 |
| |
• |
A strategy for dealing successfully with
coworker sniping and complaining
- p.149 |
| |
• |
The seven
fatal errors that kill your chances of successfully
resolving issues with difficult people (MAKE SURE YOU DON'T MISS THIS!)
- p.91 |
| |
• |
The simple tactic you can use to INSTANTLY
elicit compliance with a difficult employee - p.104 |
| |
• |
An approach for dealing with the problem of favoritism
at work - p.150 |
| |
• |
The RIGHT time to "just ask"
for what you want that prevents arguing, conflict or bad feelings -
p.130 |
|
Once
you've had a chance to learn these secrets, you'll never again feel
intimidated!
|
I'll
Show You How to Understand Difficult People and Create Positive Change
|
|
If
you feel frustrated, overwhelmed and unsure of what to do next, I'll
show you the exact steps to take to begin
dealing with the problem effectively.
I'll
teach you:
|
| |
• |
A key concept in
understanding people and how they operate that will change the way you
interact with people FOREVER (without a solid grasp of this, you'll
always be at a serious disadvantage) - p.110 |
| |
• |
The 3 things that CAUSE a difficult person
to be difficult (understanding these difficult behavior "sources" will
help you know the right way to respond) - p.10 |
| |
• |
The first thing you should do whenever
difficult people "push your buttons" and
trigger your sensitive spots - p.26 |
| |
• |
8 ways to gain cooperation
from ANY difficult person - p.103 |
| |
• |
How
to stay calm and confident when dealing with difficult
situations. (Here's where I explain the psychological process of
replacing your anger, anxiety and stress with personal
strength and confidence) - p.43 |
| |
• |
How to
develop goals for tackling your interpersonal problem that draw
you towards success like a magnet - p.37 |
| |
• |
How to open
your mind to see new possibilities for your difficult
situation (I've discovered that within every problem there's a PERFECT
opportunity for positive change) - p.35 |
| |
• |
The 4
ESSENTIAL ingredients to include each and EVERY time you
develop a strategy to deal with someone's difficult behaviour - p.100 |
| |
• |
The Secret Weapon
that difficult people use to throw you off your game and what you need
to do to prevent them from using it successfully on YOU - p.9 |
| |
• |
How to capitalize on and use ANYTHING
a difficult person says or does to actually HELP you create
the positive change you want - p.94 |
| |
• |
A powerful principle for
influencing negative behavior that can be applied to
inappropriate behavior of all kinds - p.142 |
| |
• |
How to think things through,
play out the possibilities in your mind and formulate a plan
for dealing with a difficult person at home or work - p.51
|
| |
• |
The secret key to
success when dealing with difficult people
(once you "get" this you'll be miles ahead of 95% of people) - p.20 |
| |
• |
And much, much
more in 180 information-packed pages... |
I’ve
learned that most people do exactly the WRONG things in most situations
with “difficult” people. In my book, I’ll
teach you the RIGHT things to do.
If
you don’t have a clue about how
to handle a difficult person, and would like to clear up your situation
effectively, this book will help you.
If
you already have fairly well-developed interpersonal
skills, this book will make you better.
You might be
dealing with a difficult person at work or at
home or somewhere in the community.
That’s fine. Whatever your situation, this book
will help you.
You'll
Also Receive These Bonuses For FREE!
In
Addition to the 'Secrets of
Dealing with Difficult People'
eBook,
You'll Receive...
FREE
BONUS #1
Instant Access to My Entire
'Casebook of Difficult People Solutions'
VALUE: $47.95...
YOURS FREE!
|
|
I'm often asked to write articles,
invited to do presentations and asked for
advice
by people who have purchased my program about how to deal with specific
types of difficult
people.
So,
I collected all of this information together to create a library
of articles addressing many of the common situations
with difficult people and what to do about them.
Some
of the topics include How to Deal with an Abrasive
Coworker, Dealing with a Bullying Boss,
How to Deal with Negative People, Expert
Strategies for Dealing with Difficult People, Harassing
Neighbors, Dealing with a Narcissist,
etc., etc.
This
library of case examples and other valuable material will be yours as
part of my special gift to you.
You'll
Also Receive
5 Free Special Reports...
 |
This Series of
Special Reports, "Five Powerful Principles for Personal
Success", will teach you how to stay on track to achieve
the ongoing personal success you want at home and at work.
VALUE: $49.75...
YOURS FREE!
|
Once you start to understand how to
deal with difficult people better and start using these strategies,
it's important to be able to set and achieve your goals
effectively.
That's
where these Special Reports come into play. They'll help you stay on
track through the daily struggles to achieve lasting
personal success at home and work.
You'll receive...
FREE
BONUS #2
Special
Report:
The Critical First Step In
Creating Change
We all create our futures
from our inner reality first - for better or worse. Discover the way to
open your mind
to exciting new goals and envision possibilities that draw you forward
like a magnet. ($9.95
value)
FREE
BONUS #3
Special
Report:
How To Overcome Obstacles
Did you know that there's a guy in the
Guinness World Book of Records who ate a bicycle? The point is that ANY
obstacle can be overcome by breaking the problem down
into small manageable chunks. Learn how to apply this simple secret to
conquer the Mt. Everest in your life. ($9.95
value)
FREE
BONUS #4
Special
Report:
How
To Stay Committed To
Your Goals And Achieve Success
Whatever you focus upon you will attract
into your life. Learn about the Law of Attraction and
discover the powerful technique used by top Olympic athletes to become
totally focused and committed to your goals. ($9.95 value)
FREE
BONUS #5
Special
Report:
How
To Tap Into
The Hidden Power Within You
Discover the amazing secret of tapping into
the power within. Imagine breaking out of your normal way of thinking
and tapping into profound strength and brilliant
creativity ...in short, your greater potential! ($9.95
value)
FREE
BONUS #6
Special
Report:
How
to Transform Your Stress
into Personal Effectiveness
Uncover the one thing in life
that’s holding you back that will tie all of these principles
together and will help you focus on what is important. Discover this
powerful way to create your life from the inside out! ($9.95 value)
|
“Will
You Be More Successful
Dealing With Difficult People If You're
Feeling Anxious, Frustrated And Stressed?
...Or Calm, Strong And Confident?”
I suggest to
you that it's NOT A GOOD IDEA to spend even one more day
with the stress of your difficult situation hanging over you
because ANGER, ANXIETY and STRESS are EXPENSIVE
emotions.
Frustration
and stress cause you to DO things that you regret
later! They rob your time
and they waste your money - through lost
productivity, wasted energy, mistakes, conflicts,
lack of sleep, lack of focus, ineffectiveness at work and poor
relationships at home.
You can gain the confidence you need to
create the positive results you want with Secrets of
Dealing With Difficult People.
I
charge $200 per hour to resolve problems in the
office. And it usually takes a person at least 6 sessions
to acquire all of this information - that's $1200!
But,
because I can give you this information all at once, you won't need to
pay a professional coach or counselor $100 to $200 per hour to help you
succeed with your situation.
And
you won't need to register for a stress management
or interpersonal relations course that typically costs $500 to $1000 or
more.
This could prove to be one of the smartest
and most VALUABLE investments you make in enhancing
your interpersonal skills and creating the
positive change you want.
I've decided
to publish the eBook and the Problem Solver ONLINE...
which means that you can login and start learning these
secrets IMMEDIATELY — right from the privacy
and comfort of your computer for only $27.97.
You Are Fully Protected By My
100% Money-Back Guarantee!
I want you
to be totally satisfied with the 'Secrets of Dealing with Difficult
People' program, so let me remove ALL
doubt from your mind.
You
have a 100% satisfaction guarantee! If
you're not convinced that 'Secrets of Dealing with
|
Difficult People' is worth every
penny, simply contact us.
You'll receive a FULL
REFUND and you can keep the bonuses just for trying the
program. This is truly a 100% risk-free
offer.
|
|
|
"This program was more beneficial than I thought
it would be! Thank you so much. It was a great
investment."
- Leah Smith
Social Worker
|
|
|
Learn
How to Create Outcomes You Want With Difficult People
and Problem Situations!
Eliminate your
frustration and stress,
Make it
impossible for someone to
"push your buttons",
Gain
cooperation from difficult
people,
Deal with negative
behavior of all
kinds,
Succeed
with people and problems
in your workplace,
Create dramatic
positive changes in
your relationships,
Replace anxiety
and uncertainty with
strength
and confidence,
Be a more
effective problem solver
when dealing with difficult people,
Enhance
your interpersonal skills
and your personal success!
|
Don't
MISS This Opportunity!
Get
'Secrets of Dealing With
Difficult People' NOW!
|
Online
eBook
|
 |
...And
Claim Your Bonuses
Worth $98!
"WOW!!
It's like a light came on for me. I can now see where I contributed to
a problem and what I could have and should have done differently to
ensure a better outcome.
I will definitely use your method in all my future endeavors. I will
practice the techniques and am sure I can turn situations around in the
future for the benefit of everyone.
This
is a great value!! Thank You So Much."
- Linda Edwards
Purchasing Agent
|
I have one
final thought to share with you.
After
studying behavior for many years, I know one thing: If you don't MAKE
THE DECISION to get this part of your life handled right now, there's a
very very small chance
that you are going to do anything about it in the future.
So,
30 days from now
would you like things to be the same as
they are now... or worse?
Or
would you rather go into the
office (or anywhere else) tomorrow with your head held high knowing
that you can deal
effectively with the problem. Never avoid
that difficult person again. Stop letting someone else
control your life.
Take
charge NOW! The sooner you act, the sooner you'll
achieve the success and well-being you desire.
Live Powerfully!
Mark Lauderdale MD FRCPC
Psychiatrist and Personal Effectiveness Consultant
P.S.
Remember, you have a 100% satisfaction
guarantee - if you're not happy, you'll receive a FULL REFUND. This
is truly a 100% risk-free offer.
Special Note:
This book is not available in stores. However, a "printer friendly
version" is available after you login to your ebook,
so you can print the chapters you want.
“Dr. Lauderdale has developed a system that can be
used to resolve a wide variety of real life problems. I
have seen this system work to help many people overcome many difficult
situations. Dr. Lauderdale’s unique skills and
training have enabled him to develop an approach to life challenges
that is quick and effective.”
- Jane Bradley, PhD
Clinical Psychologist
Queen Alexandra Centre For Children's Health
2CheckOut.com
Inc. (Ohio, USA)
is an authorized
retailer
for
goods and services provided by
Wellspring
Personal Effectiveness Inc.
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Wellspring Personal Effectiveness Inc. All Rights Reserved.
|