Discover How to Deal with Difficult People Effectively - Useful Strategies for Dealing with Difficult People at Work or Home...

Proven Strategies For Dealing
With Difficult People That Create
Cooperation, Respect And
Results You Want!

Not Knowing the Following Information Before Dealing

with Difficult People or Relationships Will Leave You Unhappy and Frustrated with NO ONE Listening to What YOU Want!

From: Dr Mark Lauderdale

Monday: 10:25am

Dear Internet Friend,

Take the

'Difficult People Quiz'

and start receiving my 'Dealing With People' Newsletter

Are you struggling with anxiety, frustration, hurt, even anger, because you're constantly challenged by a difficult person in the workplace or at home, and you feel powerless to deal with them?

Are you feeling:
	•	Annoyed by lack of cooperation, poor teamwork, bullying or verbal abuse?
	•	Worried about intimidating, controlling or harassing people?
	•	Hurt by disrespectfulness, rejection, backstabbing, gossip or office politics?
	•	Stressed by angry complaints or conflict?

There are many types of difficult behavior, but there's one thing that all difficult people have in common...

They're really good at PUSHING OUR BUTTONS!

Difficult people throw us off our game... they trigger our sensitive spots, cause us to freeze up or feel powerless and generally throw a wrench into the works of forward progress.

Your own frustration and stress can cause you to be ineffective or even make things worse - getting angry, complaining, stewing or stressing about the situation, losing sleep, avoiding the person or just "putting up with it".

The sad truth is that most people either give up trying to create a positive change and settle for unhappiness, or they try to escape their situation.

This translates into unhappiness, job dissatisfaction, poor performance, relocation and relationship break-ups.

But What If You Could Change

Your Difficult Situation Overnight?

	Difficult Coworkers What if you could learn how to handle gossip, lying and backstabbing effectively, or discover how to respond to controlling, disrespectful or abusive coworkers, or how to deal with favoritism, laziness or lack of support. Also, what if you knew what to do when you felt like getting even.
	Difficult Employees What if you could learn how to confront employees on their behavior or deliver negative performance evaluations with positive results. What if you could deal effectively with lack of motivation, lack of cooperation, complaining, sabotaging and overwhelmed or defensive behavior. What if you could manage office politics and communicate successfully.
	Difficult Bosses You can discover how to handle intimidating, bullying, verbally abusive and aggressive bosses. Learn what to do about bosses who are controlling, demanding, critical or unfair.
	Difficult Customers You can learn how to handle complaints effectively and manage angry or hostile customers and clients successfully.
	Difficult Family Members You could discover the most effective strategies for dealing with difficult husbands/wives, mothers/fathers, in-laws and other family members. Deal successfully with negative, complaining, critical and controlling behavior, rudeness and verbal abuse as well as people who shut down and won’t communicate.
	Other Difficult People You can learn what to do about neighbors, committee members, church members, coaches and parents who are controlling, rude, uncooperative or difficult to deal with.

Dealing with difficult people can seem like the LAST thing you’d ever want to do in your life and yet, it doesn’t have to be that way...

Who Am I, and Why Am I

the Ideal Person to Help You

Solve Your Problem?

My name is Dr Mark Lauderdale. I'm a psychiatrist and personal effectiveness coach.

I've been helping others deal with difficult people and challenging situations for over 30 years.

Throughout my career I've continued to look for ways of genuinely helping people rapidly and effectively create positive changes.

Then, one night several years ago, while feeling frustrated with a personal relationship, I realized that there had to be a better way of dealing with those difficult people who are so good at “PUSHING YOUR BUTTONS”.

So I went on a personal mission to discover what truly works.

Difficult People Coach

Mark Lauderdale MD FRCPC

Your Difficult People Coach

I tried to memorize the relationship “rules” that I learned, but found them to be impossible to recall in the heat of a difficult interaction.

Categorizing people into certain difficult people "types" wasn’t helpful either, because no one ever seemed to fit perfectly into a single group. And often the advice was just too general to be very useful for specific situations.

Then, I decided to see what would happen if I blended together as many personal empowerment methods and success strategies as possible into a structured step-by-step process for dealing with difficult people.

The result was... The Wellspring Method, which produced rapid effective results that I'll describe further below.

And this isn't a method that I've just used occasionally.

I have now used this solution-generating confidence-building method in my office EVERY DAY for several years with outstanding results!

For example, not long ago I helped a man become more persuasive with his defensive coworkers in policy meetings. He commented, “Your method helped me get the emotions out of the way so I could solve the real problem”.

His ideas started being heard and he even received compliments from his coworkers and boss.

I’ve helped women successfully cope with controlling husbands and ex-husbands, bosses dealing with unmotivated or uncooperative employees, employees dealing with intimidating, critical or verbally abusive bosses and people dealing with annoying or disrespectful coworkers, angry neighbors, difficult committee members, lawyers and insurance representatives...

Because the Wellspring Method has been so effective in helping clients in my practice consistently deal with difficult people for several years now...

...And because I know there are A LOT of people like you who would benefit from learning the exact step-by-step formula for dealing with difficult people and generating rapid positive results...

...I decided that it was time to make this solution available to everyone.

Read These Stories Of People Who Have

Already Improved Their Relationships With

Difficult People Using My Methods

"She handled a difficult employee/coworker without feeling stressed at all!..."
	Before... Jill was the manager of a hair salon and spa who was worrying for weeks about how to confront an employee regarding some inappropriate behavior at work. She didn't quite know how to bring up the issue and was concerned that the person might get upset or even quit.

	After using my strategies... Jill remarked, “Using this method really helped me work through the problem without any stress. I feel strong and confident!” and she went on to easily obtain her employee's agreement to make a change she wanted - during casual conversation at lunch! A big confrontation never even took place. - Jill Neil Victoria, BC
	Helpful Tip… Jill used my mental rehearsal technique to transform her anxiety and fear into calmness and confidence. This emotional state allowed her to address her employee’s behavior easily and comfortably.

"She gained the cooperation of her family while feeling peaceful and calm inside..."
	Before... “I'm a mother with a teenaged son and a husband and I had some problems with their lack of cooperation around the house. This brought up a lot of anger because of the apparent disrespect from them. I felt frustrated and I would lash out at my family with a lot of verbal anger.” After using my strategies... “Your methods worked wonderfully in that I could deal with my son in different ways, see the situation in different ways, and I could also feel the peace and calm inside of me instead of the anger and frustration that I had previously experienced.” - Shirley Hanson Saanich, BC Helpful Tip… Without relying on anger to get her point across, Shirley was able to calmly, yet assertively, make lack of cooperation become less desirable than regularly helping out around the house.

"He was able to feel strong and confident during a pre-trial conference ...and it made a difference of $100,000!"

Before... “My oldest daughter suffered a head injury in a motor vehicle accident, and I had been fighting with the insurance company for about six years. Each time I had to deal with her issues in relation to counseling, education, learning difficulties or the legal settlement, I found it difficult to move ahead in a proactive way.”

After using my strategies... “During the 'pre-trial conference', I was able to clearly state the needs of this case, and put the arrogant insurance company representative in his place, where it was clear he was not going to bully or abuse us during the process. Ultimately, this made a difference in the amount of money they offered, actually about a $100,000 difference. This a great tool Dr. Mark!”

- Tom Rankin

Duncan, BC

Helpful Tip… By using my strategies to become crystal clear about his desired outcome and then visualizing his plan, Tom was able to stay focused on achieving his goal and not be thrown off by the controlling tactics of the insurance rep.

Now, how long do you think it took these people to learn how to create these dramatic changes?

ABOUT ONE HOUR!

I'm not joking.

In fact, the first one is even recorded on video.

Here are some more examples

of rapid positive change...

“This method helped me to put the demands of work into perspective. People have known that I’ve been stressed about the pressures and expectations of my job for awhile now, but the program helped me learn to take things much less personally. It worked a lot better than I thought it would in the beginning and I was really impressed that my issue could be resolved so quickly! It’s like issues that are stressing you just become non-issues, so you can get on with enjoying life.”

- Ron Betuba
Customer Care Representative

Helpful Tip… Ron felt “stressed” at work and not sure what to do about it. By simply targeting the specific behaviors in his coworkers and supervisor that were triggering him, he was able to understand the source of his stress and then clear up the issues one by one.

“I was experiencing a problem dealing with conflict both at home and at work. After using the Wellspring Method I am very pleased with the results. I found it to be tremendously helpful and encouraging, strongly recommending it for anyone.”

- Charles Dunwood
Teaching Assistant for Special Needs Students

Helpful Tip… Charles discovered that learning not to be afraid of conflict or anger caused other people to simply stop using this tactic on him to get their way.

"My ex-husband was a negative disapproving person. I used to think 'I’m a loser', but the Wellspring Method has given me the confidence to believe in myself. I can now feel good and enjoy life as I become healthy and financially free. This is THANKS to your program and knowing there are people in this great world of ours, like yourself, who can really make a difference in other peoples' lives."

- Betty Gilford
Financial Representative

Helpful Tip… Betty’s bullying ex-husband was good at making her feel small and unimportant. She learned how to tap into her wellspring of strength and confidence to stand up for the consideration and respect she deserved.

Because I wanted to help more people than just those who walk through the door of my office, I decided to publish a book online and make it available to YOU for instant access.

The book is called “Secrets of Dealing with Difficult People”.

I’ve learned that most people do exactly the WRONG things in most situations with “difficult” people. In my book, I’ll teach you the RIGHT things to do.

If you don’t have a clue about how to handle a difficult person, and would like to clear up your situation effectively, this book will help you.

If you already have fairly well-developed interpersonal skills, this book will make you better.

You might be dealing with a difficult person at work or at home or somewhere in the community. That’s fine. Whatever your situation, this book will help you.

By the way, this isn’t just a collection of tips and advice. It’s a step-by-step method, a tried and tested system that you can use to solve all sorts of relationship dilemmas.

“Here Are Some Of The Secrets You'll

Learn Inside My Informative e-Book”

Here's a sample of some of the valuable things you'll learn:

Learn How to Handle Conflict, Complaints, Verbal Abuse and Noncollaboration
If you're struggling with the stress and anxiety of dealing with verbal abuse and conflicts, I'll show you how to remain centered and gain the cooperation you need. You'll learn...
	•	The 3 paths you can take when you are confronted by someone's difficult behavior (and one of them always leads to failure) - p.89
	•	How to avoid the trap of "taking things personally" - p.98
	•	The right way to respond to someone who is being disrespectful towards you that ensures that they "change their tune" - p.123
	•	How to gain the cooperation of "defensive people" who distrust you and your intentions - p.120
	•	How to handle laziness, incompetence or inconsistent work habits without nagging, complaining or criticizing - and get better results - p.147
	•	How to get other people to listen to what YOU want and to make people INTERESTED in what you have to say (the best part is that it's so easy and requires NO special skill) - p.111
	•	The safest way to AVOID dealing with a difficult person - p.103
	•	How managers, supervisors and bosses can deal compassionately, yet effectively, with temper meltdowns in their subordinates - p.165
	•	The management strategy that transforms your employee's lack of motivation into unwavering enthusiasm (and builds your self-esteem as well) - p.137
	•	What to do with angry complaining people that softens them like butter on a warm plate - p.119
	•	The 4 interpersonal LANDMINES that undo the cooperation that you achieve (and how to avoid them) - p.148
	•	The deadly mistake that too many people make when trying to correct someone's behavior that all but guarantees lack of cooperation (If you only did one thing in this book, avoiding this would greatly improve your ability to deal with difficult people) - p.93
	•	How to deal with someone who is resisting change and get them looking forward to things instead - p.163
There's NO situation you won't be prepared to handle with ease -- and without anxiety -- once you've reviewed this section!
Discover How to Deal with Bullying, Harassment, Gossip, Office Politics and Controlling People
If bullying and harassment is getting you down, causing you to fret and fume, you'll want to know that I cover the top ways to neutralize negative behavior and effectively turn the tables in these difficult situations. You'll discover:
	•	How to address bullying or intimidation in the workplace confidently and clearly, but without a big confrontation - p.149
	•	A strategy for dealing with controlling behavior that puts YOU in the driver's seat - p.145
	•	How to deal with "drama queens" and emotionally sensitive people without hurting their feelings, and yet produce positive change - p.141
	•	An easy, but powerful, tactic for handling telephone harassment - p.148
	•	A technique for dealing with harassment or backstabbing that subtly, but effectively, turns the tables - p.140
	•	You know that "irritated" feeling you get when someone is harassing, bullying, lying, etc.? Here's the thing that inexperienced people do that signals that they can be controlled - p.81
	•	3 powerful ways of influencing behavior such as complaining, gossiping, bullying and backstabbing that make the difficult person APPRECIATE you - p.117
	•	A strategy for dealing with gossipers that does not require confrontation and, therefore, does not result in denial of responsibility - p.138
	•	A strategy for dealing successfully with coworker sniping and complaining - p.149
	•	The seven fatal errors that kill your chances of successfully resolving issues with difficult people (MAKE SURE YOU DON'T MISS THIS!) - p.91
	•	The simple tactic you can use to INSTANTLY elicit compliance with a difficult employee - p.104
	•	An approach for dealing with the problem of favoritism at work - p.150
	•	The RIGHT time to "just ask" for what you want that prevents arguing, conflict or bad feelings - p.130
Once you've had a chance to learn these secrets, you'll never again feel intimidated!
I'll Show You How to Understand Difficult People and Create Positive Change
If you feel frustrated, overwhelmed and unsure of what to do next, I'll show you the exact steps to take* to begin dealing with the problem effectively.* I'll teach you:
	•	A key concept in understanding people and how they operate that will change the way you interact with people FOREVER (without a solid grasp of this, you'll always be at a serious disadvantage) - p.110
	•	The 3 things that CAUSE a difficult person to be difficult (understanding these difficult behavior "sources" will help you know the right way to respond) - p.10
	•	The first thing you should do whenever difficult people "push your buttons" and trigger your sensitive spots - p.26
	•	8 ways to gain cooperation from ANY difficult person - p.103
	•	How to stay calm and confident when dealing with difficult situations. (Here's where I explain the psychological process of replacing your anger, anxiety and stress with personal strength and confidence) - p.43
	•	How to develop goals for tackling your interpersonal problem that draw you towards success like a magnet - p.37
	•	How to open your mind to see new possibilities for your difficult situation (I've discovered that within every problem there's a PERFECT opportunity for positive change) - p.35
	•	The 4 ESSENTIAL ingredients to include each and EVERY time you develop a strategy to deal with someone's difficult behaviour - p.100
	•	The *Secret Weapon* that difficult people use to throw you off your game and what you need to do to prevent them from using it successfully on YOU - p.9
	•	How to capitalize on and use ANYTHING a difficult person says or does to actually HELP you create the positive change you want - p.94
	•	A powerful principle for influencing negative behavior that can be applied to inappropriate behavior of all kinds - p.142
	•	How to think things through, play out the possibilities in your mind and formulate a plan for dealing with a difficult person at home or work - p.51
	•	*The secret key to success* when dealing with difficult people (once you "get" this you'll be miles ahead of 95% of people) - p.20
	•	And much, much more in 180 information-packed pages...

“The Next Time You're Dealing With a

Difficult Person Would You Rather

Feel Frustrated and Stressed

or Strong and Confident?”

I suggest to you that it's NOT A GOOD IDEA to spend even one more day with the stress of your difficult situation hanging over you because ANGER, ANXIETY and STRESS are EXPENSIVE emotions.

Frustration and stress cause you to DO things that you regret later! They rob your time and they waste your money - through lost productivity, wasted energy, mistakes, conflicts, lack of sleep, lack of focus, ineffectiveness at work and poor relationships at home.

You can gain the confidence you need to create the positive results you want with Secrets of Dealing With Difficult People.

In my profession, clients are charged up to $200 per hour to resolve problems in the office. And it usually takes a person at least three sessions to acquire all of this information - that's $600!

But, because I can give you this information all at once, you won't need to pay a professional coach or counselor $100 to $200 per hour to help you succeed with your situation.

And you won't need to register for a stress management or interpersonal relations course that typically costs $500 to $1000 or more.

This could prove to be one of the smartest and most VALUABLE investments you make in enhancing your interpersonal skills and creating the positive change you want.

I've decided to publish this manual as an e-book... which means that you can login and start learning these secrets immediately — right from the privacy and comfort of your computer for only $27.97.

You'll Also Receive These Bonuses For FREE!

5 Free Special Reports: Once you start to understand how to deal with difficult people better and start using these strategies, it's important to be able to set and achieve your goals effectively.

That's where these Special Reports come into play. They'll help you stay on track through the daily struggles to achieve lasting personal success at home and work.

You'll receive:

	Special Report #1
		The Critical First Step In Creating Change We all create our futures from our inner reality first - for better or worse. Discover the way to open your mind to exciting new goals and envision possibilities that draw you forward like a magnet. ($9.95 value)
	Special Report #2
		How To Overcome Obstacles Did you know that there's a guy in the Guinness World Book of Records who ate a bicycle? The point is that ANY obstacle can be overcome by breaking the problem down into small manageable chunks. Learn how to apply this simple secret to conquer the Mt. Everest in your life. ($9.95 value)
	Special Report #3
		How To Stay Committed To Your Goals And Achieve Success Whatever you focus upon you will attract into your life. Learn about the Law of Attraction and discover the powerful technique used by top Olympic athletes to become totally focused and committed to your goals. ($9.95 value)
	Special Report #4
		How To Tap Into The Hidden Power Within You Discover the amazing secret of tapping into the power within. Imagine breaking out of your normal way of thinking and tapping into profound strength and brilliant creativity ...in short, your greater potential! ($9.95 value)
	Special Report #5
		How to Transform Your Stress into Personal Effectiveness Uncover the one thing in life that’s holding you back that will tie all of these principles together and will help you focus on what is important. Discover this powerful way to create your life from the inside out! ($9.95 value)

Principles you can apply to your difficult people problem.

This Series of Special Reports, "Five Powerful Principles for Personal Success", will teach you how to stay on track to achieve the ongoing personal success you want at home and at work.

(Total Value $49, Yours FREE!)

Your 1-Year Money Back Guarantee

You have a 100% satisfaction guarantee - if you're not completely happy with your purchase for ANY reason, simply contact us. You'll receive a FULL REFUND with no questions asked and keep the bonuses just for trying the ebook. This is truly a 100% risk-free offer.

	Learn How to Create Outcomes You Want With Difficult People* and Problem Situations!*
	•	Eliminate your frustration and stress,
	•	Make it impossible for someone to "push your buttons",
	•	Gain cooperation from difficult people,
	•	Deal with negative behavior of all kinds,
	•	Succeed with people and problems in your workplace,
	•	Create dramatic positive changes in your relationships,
	•	Replace anxiety and uncertainty with strength and confidence,
	•	Be a more effective problem solver when dealing with difficult people,
	•	Enhance your interpersonal skills and your personal success!

Don't MISS This Opportunity!

Click here now to order...

Secrets of Dealing With Difficult People:

...And Claim Your Bonuses Worth $49!

"This ebook was more beneficial than I thought it would be! Thank you so much. It was a great investment."

- Leah Smith
Social Worker

I have one final thought to share with you.

After studying behavior for many years, I know one thing: If you don't MAKE THE DECISION to get this part of your life handled right now, there's a very very small chance that you are going to do anything about it in the future.

So, 30 days from now things will likely be pretty much the same as they are now... or worse.

Instead, never avoid that difficult person again. Go into the office tomorrow with your head held high knowing that you can deal effectively with the problem. Stop letting someone else control your life.

Take charge NOW! because the sooner you act, the sooner you'll achieve the success and well-being you desire.

Live Powerfully!

Difficult People Coach

Mark Lauderdale MD FRCPC
Psychiatrist and Personal Effectiveness Consultant

P.S.

Remember, you have a 100% satisfaction guarantee - if you're not happy, you'll receive a FULL REFUND. This is truly a 100% risk- free offer.

Special Note: A "printer friendly version" is available after you login to your ebook, so you can print the chapters you want for less than the cost of shipping. This book is not available in stores.

Please contact us with your feedback or questions.

Discover How to Deal with Difficult People Effectively - Useful Strategies for Dealing with Difficult People at Work or Home...

Proven Strategies For Dealing With Difficult People That Create Cooperation, Respect And Results You Want!

Not Knowing the Following Information Before Dealing

with Difficult People or Relationships Will Leave You Unhappy and Frustrated with NO ONE Listening to What YOU Want!

But What If You Could Change

Your Difficult Situation Overnight?

Difficult Coworkers

Difficult Employees

Difficult Bosses

Difficult Customers

Difficult Family Members

Other Difficult People

Who Am I, and Why Am I

the Ideal Person to Help You

Solve Your Problem?

Read These Stories Of People Who Have

Already Improved Their Relationships With

Difficult People Using My Methods

Here are some more examples

of rapid positive change...

“Here Are Some Of The Secrets You'll

Learn Inside My Informative e-Book”

Learn How to Handle Conflict, Complaints, Verbal Abuse and Noncollaboration

Discover How to Deal with Bullying, Harassment, Gossip, Office Politics and Controlling People

I'll Show You How to Understand Difficult People and Create Positive Change

“The Next Time You're Dealing With a

Difficult Person Would You Rather

Feel Frustrated and Stressed

or Strong and Confident?”

You'll Also Receive These Bonuses For FREE!

5 Free Special Reports: Once you start to understand how to deal with difficult people better and start using these strategies, it's important to be able to set and achieve your goals effectively.

The Critical First Step In Creating Change

How To Overcome Obstacles

How To Stay Committed To

Your Goals And Achieve Success

How To Tap Into

The Hidden Power Within You

How to Transform Your Stress

into Personal Effectiveness

Proven Strategies For Dealing
With Difficult People That Create
Cooperation, Respect And
Results You Want!