How to Deal with Difficult People Effectively with a Simple Easy-to-Use Step-By-Step Method [VIDEO]
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How to Create a Positive Change in Problem Situations with Difficult
Employees, Bosses, Coworkers, Family Members, Relationships
and Others BEFORE Things Get Any Worse
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By: Dr Mark Lauderdale MD FRCPC
Difficult people can be very frustrating can’t they!
They can add to your stress with their lack of cooperation, manipulation, disrespectfulness or laziness. You can feel angry or frustrated by their controlling, harassing, intimidating or even bullying behavior.
Maybe you’ve been hurt by gossip, office politics, rejection or backstabbing.
A difficult relationship, whether it’s a spouse, girlfriend or boyfriend, family member or in-law, can seriously interfere with your happiness at home.
You may be tired of the arguments, the communication issues, the annoying behavior and the walking-on-eggshell stress.
No matter what your circumstances are with that difficult person, or the relationship they have with you, they all have one thing in common…
Difficult People are Good at
PUSHING YOUR BUTTONS!
They can trigger all kinds of negative emotions including anger, frustration, anxiety, sadness and stress.
These feelings often cause you to be ineffective or even make things worse – losing your temper, complaining, stewing or stressing about the situation, losing sleep, avoiding the person or just “putting up with it”.
The sad truth is that most people either give up trying to create a positive change and settle for unhappiness, or they try to escape their situation, which translates into unhappiness, job dissatisfaction, poor performance, relocation and relationship break-ups.
I know. I have dealt with a lot difficult people in my practice as a psychiatrist and I’ve had over 30 years experience helping people clear up their stressful situations, many of which were caused by difficult people at home or work.
I want to let you in on a little secret.
After spending years working on ways to deal with stressful situations, I developed a step-by-step method to handle almost any kind of difficult people problem successfully without spending months in counseling and without having to analyze personality types, memorize relationship rules or use complicated strategies.
How to Deal with Difficult People:
The First Key Step
Think for a moment about the usual way you react to a difficult person in your life… you avoid them, you lose your cool, you say things that just make things worse, etc.
If you keep on doing what you usually do the result is not likely to be good, right? So, the first key step is to envision a positive goal – the way you would like things to be instead when you interact with this person.
When I say “envision a positive goal” I mean envisioning the kind of positive behavior you would like to see the other person demonstrating… not just imagining the person stopping their negative behavior.
Also, what are the positive emotions you would be feeling and what is the positive behavior you would be showing if things were the way you would like them to be?
Establishing a positive tangible outcome goal for dealing with a difficult person is a key first step towards achieving success.
How to Deal with Difficult People:
The Second Crucial Step
Now that you have a positive outcome goal clearly in mind, the next step is to change your emotional reaction to the difficult person.
Ask yourself this… “The next time I deal with this person will I be more successful if I’m feeling annoyed, anxious or stressed? Or calm, strong and confident?”
The answer is rather obvious isn’t it? You are far more likely to achieve a positive result with ANY challenge in your life if you are coming from a positive emotional state.
This doesn’t mean you have to feel “happy”, but it does mean that you feel some kind of positive emotion such as “strength”, “determination” or that you feel “calm, cool and collected”.
Without starting from a positive emotional state you might as well not even try.
But how do you do this? Well, if the intensity of your negative emotional reaction to the person is not too strong you can do this just by trying. Simply form the intention that the next time you interact with the person that you will feel calm, strong and confident.
At times, however, your emotional reaction maybe too intense and too automatic for you to control easily. That’s why I developed…
A Simple Step-By-Step Method for
Dealing with Difficult People
This series of steps, called The Wellspring Method includes the first two described above. To continue, in order to shift your emotional reaction when your feelings are more intense, think of a time in your life when you felt calm, strong and confident… some experience in which you felt really good.
Then, blend this positive emotional state into your current problem situation by mentally rehearsing it several times until you can see how you could react differently in the situation. Then, amazingly, you will be able to see new ways of dealing with the situation… ways that eluded you in your negative emotional state.
I have used this solution-generating confidence-building method in my office EVERY DAY for several years with outstanding results!
I’ve helped women successfully cope with controlling husbands and ex-husbands, bosses dealing with unmotivated or uncooperative employees, employees dealing with intimidating, critical or verbally abusive bosses and people dealing with annoying or disrespectful coworkers, angry neighbors, difficult committee members, lawyers and insurance representatives…
Watch this live unrehearsed video demonstrating the Wellspring Method with the owner of a hair salon who had anxiety about dealing with a difficult employee…
Because I wanted to help more people than just those who walk through the door of my office, I decided to publish a book called Secrets of Dealing with Difficult People that describes the Wellspring Method in detail along with several other useful strategies for dealing with difficult people successfully.
I also recorded the Wellspring Method as a self-guided audio program called Shrink in a Box, which takes you through the method one step at a time. You will arrive at the end of the program feeling confident about dealing with your difficult people situation (or ANY other stressful situation in your life).
Who Is The Wellspring Method For?
Anyone who wants to learn how to successfully deal with…
Difficult EmployeesLearn how to confront employees on their behavior or deliver negative performance evaluations with positive results. Deal effectively with lack of motivation, lack of cooperation, complaining, sabotaging and overwhelmed or defensive behavior. Manage office politics and communicate successfully. |
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Difficult BossesDiscover how to handle intimidating, bullying, verbally abusive and aggressive bosses. Learn what to do about bosses who are controlling, demanding, critical or unfair. |
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Difficult CoworkersLearn how to handle gossip, lying and backstabbing effectively, or discover how to respond to controlling, disrespectful or abusive coworkers, or how to deal with favoritism, laziness or lack of support. Also, know what to do when you feel like getting even. |
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Difficult CustomersYou can learn how to handle complaints effectively and manage angry or hostile customers and clients successfully. |
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Difficult Family MembersDiscover the most effective strategies for dealing with difficult husbands/wives, mothers/fathers, in-laws and other family members. Deal successfully with negative, complaining, critical and controlling behavior, rudeness and verbal abuse as well as people who shut down and won’t communicate. |
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Other Difficult PeopleLearn what to do about neighbors, committee members, church members, coaches and parents who are controlling, rude, uncooperative or difficult to deal with. |
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Get the Problem-Solving Power of
the Wellspring Method in 2 Ways…
1) The Book Describes How to Use the Wellspring Method
How to Understand Difficult People
• p.10: The 3 things that CAUSE a difficult person to be difficult (understanding these difficult behavior “sources” will help you know the right way to respond)
• p.103: The seven fatal errors that kill your chances of successfully resolving issues with difficult people … Learn More
How to Handle Conflict and Complaints
• p.110: How to avoid the trap of “taking things personally”
• p.123: The right way to respond to someone who is being disrespectful towards you that ensures that they “change their tune” … Learn More
How to Deal with Bullying, Harassment and Controlling People
• p.182: A technique for dealing with harassment or backstabbing that subtly, but effectively, turns the tables
• p.134: 8 ways to gain cooperation from ANY difficult person … Learn More
2) The CD/DVD Program Takes You Through the Wellspring Method Like Having Your Own Personal Coach
3 Step-By-Step CDs
This is a personalized problem-solving system for creating results you want in stressful life situations.
Demonstration DVD
This live unrehearsed video demonstrates how Shrink in a Box can help you manage stress and create positive changes with the people in YOUR life.
41-Page Help Manual and Guidelines
There’s also an extensive Help Section with Frequently Asked Questions that will help you quickly correct any problems you may encounter during the process.
… Learn More
You’ll Also Receive the Following
FREE Bonus Reports with Your Purchase!

This Series of 5 Special Reports, “Powerful Principles for Personal Success”, will teach you how to stay on track to achieve the ongoing personal success you want at home and at work.
Once you start to understand how to use these techniques better, it’s important to be able to set and achieve your goals effectively.
That’s where these Special Reports come into play. They’ll help you stay on track through the daily stresses to achieve lasting personal success at home and work.
… See Inside
VALUE: $49.75…
YOURS FREE!
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Learn From a Professional Who Helps
Others Deal With Difficult People Every Day
I’ve learned that most people do exactly the WRONG things in most situations with “difficult” people. In my book, I’ll teach you the RIGHT things to do.
If you don’t have a clue about how to handle a difficult person, this book will help you. If you already have fairly well-developed interpersonal skills, this book will make you better.
You might be dealing with a difficult person at work or at home or somewhere in the community. That’s fine. Whatever your situation, this book will help you.
This book is not just a collection of tips and advice. It’s a step-by-step method, a tried and tested system that you can use to solve all sorts of relationship dilemmas.
Because I can give you this information all at once, you won’t need to pay a professional coach or counselor $100 to $200 per hour to help you succeed with your situation.
And you won’t need to register for a seminar, webinar or course that costs anywhere from $100 to $1000. This could prove to be one of the most VALUABLE investments you make in enhancing your interpersonal skills.
This manual is available in either soft cover book or e-book format… which means that you can download it and start learning these secrets immediately — right from the privacy and comfort of your computer.
Gain the confidence you need to create the positive results you want with ‘Secrets of Dealing With Difficult People’.
Your No-Risk Guarantee!
You have a 100% satisfaction guarantee – if you’re not completely happy with your purchase for ANY reason, simply contact us anytime within one year. You’ll receive a FULL REFUND with no questions asked. This is truly a 100% risk-free offer.
‘Secrets of Dealing with Difficult People’
Unlike other books, this 201-page book shows you a tested systematic method to help you calmly and confidently create the positive change you want when dealing with difficult people.
Order Now!
“WOW!! It’s like a light came on for me. I can now see where I contributed to a problem and what I could have and should have done differently to ensure a better outcome.
I will definitely use your method in all my future endeavors. I will practice the techniques and am sure I can turn situations around in the future for the benefit of everyone. This is a great value!! Thank You So Much.”
- Linda Edwards, Purchasing Agent
Live Powerfully!

Mark Lauderdale MD FRCPC
Psychiatrist and Personal Effectiveness Consultant
P.S. I caution you that it’s NOT A GOOD IDEA to waste even one more day with the stress of your difficult situation hanging over you because anger, anxiety and stress are EXPENSIVE emotions.
Frustrations and stress cause you to SAY and DO things that you will regret later!
The stress emotions rob your time and they waste your money – through lost productivity, wasted time and energy searching for advice on the internet, more mistakes, conflicts, lack of sleep, lack of focus, ineffectiveness at work and worsening relationships at home.
Instead, never avoid that difficult person again. Go into the office tomorrow or come home with your head held high knowing that you can deal effectively with the problem. Stop letting someone else control your life.
Take charge NOW! because the sooner you act, the sooner you’ll achieve the success and well-being you desire.
Quiz
Do You Make These Mistakes when Dealing with Difficult People?
Take the 'Difficult People Quiz' and start receiving my series of articles on 'Dealing with Difficult People'.Articles
- Articles Home (1)
- Assertiveness (8)
- Confidence (3)
- Difficult People (18)
- Basic Principles (4)
- Difficult Bosses (2)
- Difficult Coworkers (2)
- Difficult Employees (3)
- Difficult Relationships (5)
- Quiz (1)
- Login to Ebook and Reports (1)
- Stress (5)
Index
Articles Home (1)
Assertiveness (8)
Basic Principles (4)
Confidence (3)
Difficult Bosses (2)
Difficult Coworkers (2)
Difficult Employees (3)
Difficult People (13)
Difficult Relationships (5)
Login to Ebook and Reports (1)
Quiz (1)
Stress (5)
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