Category : Difficult People

Question From a Reader: I was recently hired by a very nice man to help him streamline his operations and help the company to be more productive. He is the worst offender though, always over explaining and repeating himself. We ask a question and it takes him 30 minutes to get to an answer if […]

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Have you ever had the BEST of intentions of addressing an issue with someone and yet, somehow things just went sideways into poor communication and a negative outcome? If you think about your experiences with people at work or home… …Have you ever found yourself feeling more and more annoyed and irritated by someone who […]

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Here are just a few examples of rapid positive change with the Wellspring Method… “This method helped me to put the demands of work into perspective. People have known that I’ve been stressed about the pressures and expectations of my job for awhile now, but the program helped me learn to take things much less personally. It […]

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Why Advice Doesn’t Work

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Why Advice from Books, Articles, Talks or Teleseminars Don’t Produce REAL Change These “information” products focus on giving you advice on dealing with people, but ignore the extreme importance of your inner sensitive spots and stress reactions. I’ve found that many people just want someone to TELL them how to deal with difficult people. But after they receive […]

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If there is ONE skill in life that guarantees success in life, it’s knowing how to be assertive, confident and effective with people. The most successful people in business aren’t the ones who possess special skills or knowledge. They’re the ones who can confidently communicate with people and arouse in them a spirit of cooperation …whether […]

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Here’s an important concept… You should not just “read about” dealing with difficult people. Instead, take it a step further and actually CHANGE the way you feel and react! You’ll find that it makes a HUGE difference. Here’s why… By now you’ve probably read about the “Difficult People Tango” that I describe in Chapter 1 […]

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Have you ever tried to work with negative people who COMPLAIN about everything? And if you tried to give them a helpful suggestion for their problem, they just shot it down with a million reasons why it wouldn’t work? Or, perhaps they simply negated your idea by flatly stating, “I tried that.” How can you […]

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In my website survey, people reported all kinds of annoying and frustrating behavior in their coworkers, bosses, employees or family members. Very often they would end with a question like, “How can I control my feelings when I’m around this person?” or, “How do I get power over my emotions in this situation?” Question From […]

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Question From a Reader… “How do you deal with staff who are constantly “starting fires”? Nothing is ever fair, etc.” My Response… You should first target the exact behavior that the person is doing when they “start fires”. Are they complaining to other staff members about issues and stirring up resentment? Are they being abrasive […]

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Question From a Reader… “I have a boss that has pretty much has been down my throat for just about everything! I have worked there for 4 months now, for example, she had given us a Christmas eating out and I had gotten there early with my husband and we waited and nobody showed up […]

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