“She handled a difficult employee/coworker without feeling stressed at all!…”
Before… Jill was the manager of a hair salon and spa who was worrying for weeks about how to confront an employee regarding some inappropriate behavior at work. She didn’t quite know how to bring up the issue and was concerned that the person might get upset or even quit.
After using my strategies… Jill remarked, “Using this method really helped me work through the problem without any stress. I feel strong and confident!” and she went on to easily obtain her employee’s agreement to make a change she wanted – during casual conversation at lunch! A big confrontation never even took place.
– Jill Neil
Victoria, BC
Helpful Tip… Jill used my mental rehearsal technique to transform her anxiety and fear into calmness and confidence. This emotional state allowed her to address her employee’s behavior easily and comfortably.
“She gained the cooperation of her family while feeling peaceful and calm inside…”
Before… “I’m a mother with a teenaged son and a husband and I had some problems with their lack of cooperation around the house. This brought up a lot of anger because of the apparent disrespect from them. I felt frustrated and I would lash out at my family with a lot of verbal anger.”
After using my strategies… “Your methods worked wonderfully in that I could deal with my son in different ways, see the situation in different ways, and I could also feel the peace and calm inside of me instead of the anger and frustration that I had previously experienced.”
– Shirley Hanson
Saanich, BCHelpful Tip… Without relying on anger to get her point across, Shirley was able to calmly, yet assertively, make lack of cooperation become less desirable than regularly helping out around the house.
“He was able to feel strong and confident during a pre-trial conference …and it made a difference of $100,000!”
Before… “My oldest daughter suffered a head injury in a motor vehicle accident, and I had been fighting with the insurance company for about six years. Each time I had to deal with her issues in relation to counseling, education, learning difficulties or the legal settlement, I found it difficult to move ahead in a proactive way.”
After using my strategies… “During the ‘pre-trial conference’, I was able to clearly state the needs of this case, and put the arrogant insurance company representative in his place, where it was clear he was not going to bully or abuse us during the process. Ultimately, this made a difference in the amount of money they offered, actually about a $100,000 difference. This a great tool Dr. Mark!”
– Tom Rankin
Duncan, BC
Helpful Tip… By using my strategies to become crystal clear about his desired outcome and then visualizing his plan, Tom was able to stay focused on achieving his goal and not be thrown off by the controlling tactics of the insurance rep.
